If your laptop only charges when you wiggle the power cord, or if it has stopped charging entirely because the connection was wiggled and jiggled too much or damaged from a drop, the internal charging port needs to be replaced.

We specialize in desoldering broken power jacks from laptop motherboards and soldering new, original manufacturer connectors in their place. This service applies to all major laptop makes, models, and gaming systems.

Flat-Rate Pricing (Inflation Adjusted for 2026+)

• $150 Flat Rate: Covers parts and labor if you ship the entire laptop.
• $100 Flat Rate: Covers parts and labor if you send only the motherboard.
• No Fix, No Charge: If the laptop cannot be repaired, your payment is returned in full. No diagnostics or bench fees.
• 30-Day Guarantee: A 30-day money-back guarantee is provided on all soldering work.
• USB Type-C Notice: If your laptop uses a newer, small oval USB Type-C port, please visit USBCRepair.com for specialized service.

Mailing Instructions

We maintain a large inventory of replacement connectors, ensuring the exact matching jack for your model is always in stock. Follow these steps to send your device in:

1. Include Payment in the Box

Include your payment ($150 for a full laptop or $100 for a motherboard) inside the shipping box.

• We accept cash or checks.
• Make checks payable to: CONNECTOR REPLACEMENT LLC
• Place the cash or check in an envelope between the screen and the keyboard.

2. Provide a Prepaid Return Shipping Label

Please include a printed, prepaid return shipping label inside the box to track the package automatically.

• Purchase a prepaid return shipping label from UPS Ground or FedEx Ground when dropping off the package. (You can keep your hard drive at home; passwords are not needed).
• Take a photo of the return label for your records so you have the tracking number.
• Place the printed return label inside your shipping box.
• Worst-Case Scenario: If you cannot get a return label from your shipping center, include cash or a check in the box to cover return shipping: $15 for a full laptop or $10 for a standalone motherboard. (Do not send postage stamps).

3. Verify Shipping Addresses

Before sealing the box, double-check that our shipping address and your return address match exactly on your paperwork.

4. Pack and Mail Your Device

Pack the laptop securely using a sturdy box and bubble wrap to avoid heavy packaging surcharges at retail shipping counters. Include your AC power adapter if available. Ship to:

Turnaround Times & Logistics

• Turnaround Time: Repairs are typically completed within 2–3 business days from the day we receive your device.
• Chicagoland Walk-Ins: Local clients can bring the device directly to us for a 2-hour turnaround service.
• Carriers: UPS Ground or FedEx Ground are highly recommended. If shipping via USPS, please use the cash/check option for return shipping, as retail post office counters do not print standard prepaid return labels.

Service Workflow

We receive your package, carefully disassemble the casing, desolder the faulty jack directly from the laptop motherboard, solder a brand-new replacement charging connector, and fully test the hardware functionality.

If the repair is successful, we keep your payment and the laptop is returned using your label. If the board is unfixable, your uncashed payment is placed back in the box and the device is returned. We are the first company in the U.S. to offer dedicated mail-in port repair since the year 2000, resulting in hundreds of 5-star reviews across Facebook, Yelp, the Better Business Bureau (BBB), and Google.

Common Hardware Terms & Symptoms

The internal power connector is known by many names depending on the manufacturer, including a DC power port, direct current input, power socket, pin, prong, or charging receptacle. Common symptoms requiring a replacement include:

Supported Laptop Series & Gaming Systems

We stock parts for all standard models, specializing in high-draw gaming systems that commonly experience connection wear:

Lenovo Legion (y540, y530, y545, y740, Legion 5, 5i, 7, 7i, L340), ASUS ROG (Republic of Gamers), MSI Gaming Systems, Dell Inspiron (15, 13), Alienware, HP Pavilion, HP x360, HP Probook, HP Elitebook, Asus Q Series, Samsung, CyberPowerPC, EVOO, Sager, Clevo, Gigabyte, Chromebooks, Lambda Deep Learning laptops, Toshiba, Gateway, and PowerSpec. If you only require DIY parts, visit LaptopPort.com.

Contact Information

Please include the exact make and model of your laptop in all communications.

• Text: (847) 529-9441
• Email: portrepair@gmail.com